Stephen Francoeur's Commonplace Book

Apr 08

Aaron Schmidt, "Give Them What They Want," The User Experience -

Pull quote: “Why do some libraries insist on developing website content that is not being used? There’s no doubt it would be great if library users came to our sites to read book reviews, listen to podcasts, and calculate the value that the library delivers to them. We want to be a valuable resource. We want people to trust our opinions and rely on us for guidance. But just because this would be wonderful doesn’t mean it is going to happen.”

Jessica Olin, "When the Answer is Always No (or at least it seems to be)," Letters to a Young Librarian -

Pull quote: “Lots of people espouse an attitude of, ‘it’s easier to ask for forgiveness than it is to ask for permission.’ I’m not saying you should never do this, but I don’t recommend doing it at the beginning of your career (or during early days of a new job), and you should only do it sparingly if you are later in your career or in your tenure at a particular institution. Do this early on or too much, people will think they can’t trust you.”

Tal Rozen, "Walkabout," UX Lab -

Pull quote: “Ultimately, I decided that the walkabout project should take the form of a low-stress observational UX method for collecting supplementary user data. With the deliverable conceived as a running log of observations/insights, team members could then draw upon them to generate new ideas or buttress findings in their reports. Eventually compiling data from our raw field notes into a table, we could build a “library persona”, available as a poster or other visualization, to be used as a tool to ensure the consideration of the diverse and intersecting paths of users interacting with the library as it develops new user-centered services.”

Apr 07

Iris Jastram, "Locations of Literacy: Information Literacy (plenary panel at MnWE 2014)," Pegasus Librarian -

Pull quote: “No, information literacy is about negotiating understanding within a context. It means being able to map out the community of inquiry and the various conversations that community is having. And then, it means being able to show that community where new knowledge fits. Parroting back other people’s conversations is not an effective conversation tactic in real life, right, so why should it work here? This is where you get to expand the conversation in very real terms. But even this mapping is not yet enough. It helps us see the social and relational aspect of information literacy, but it doesn’t highlight the very real importance of the local culture of these conversations.”

Karen Harker, "Problems analyzing LIS data," Libraries are for Use -

Pull quote: “But there was precious little on analyzing count data. And in librarianship, there is a lot of data that are simply counts — reference questions, book use, journal use, citations, attendees at workshops, Twitter posts, students who graduate or stay in school or dropout. And these are not distributed normally. This data is severely skewed, usually to the right (think “long tail”). And the variance (standard deviation) is much greater than the mean – that’s because of the long tail, all those very high counts. How the heck are you supposed to analyze that?”

Carl Grant, "The library automation company mergers resume," Thoughts from Carl Grant -

Pull quote: “It is very unlikely that a new platform will happen more quickly and time is of the essence here because other organizations (OCLC, Ex Libris) do have LSP’s available that can be delivered and put into operation today. However, with Innovative/Polaris being combined, their first goal will be to merge operations, company cultures, customer services and sales. That involves some serious organizational disruption, overhead and thus time. Once that is achieved, they’ll start a more serious effort at combining the product plans. Customers of either company that believe their products of today will live on indefinitely are probably dreaming. Company mergers like this are ultimately dependent on re-consolidating the company offerings to one main product offering at some point in the not too distant future.”

Apr 02

Stephen Francoeur’s Commonplace Book turned 6 today!

Stephen Francoeur’s Commonplace Book turned 6 today!

(Source: assets)

Krista Godfrey, "The website is everything," the wee librarian -

Pull quote: “What’s become even more apparent to me is that everything that is online/linked to from the library website is considered the website. I’d guess that about 1/3 to 1/2 of the comments so far have actually been about problems that are not the website but the OPAC, the discovery layer, our databases or the link resolver.”

Jie Zhang and Nevin Mayer, "Proactive chat reference," College and Research Libraries News -

Pull quote: “These data indicate that for the period between October 2012 and March 2013, our trigger-initiated chats are more reference and research related than are our patron-initiated chats; while our patron-initiated chats are more direction oriented. Clearly, for us, the initiation of a business model with trigger-initiated chat reached students online with complex research questions, who might not have otherwise known where to go for help.”

Mar 31

Nicholas Schiller, "One Shocking Tool Plus Two Simple Ideas That Will Forever Change How You Share Links," ACRL TechConnect Blog -

Pull quote: “If we want to share information without donating our online reputation to the information’s owner, we can use donotlink.com to generate a link that does not improve their search engine ranking. If we want to go a step further, we can link to a cached version of the page or share a screenshot.”

Mar 25

Richard Wallis, "Visualising Schema.org," Data Liberate -

Pull quote: “Whilst looking for a better answer I discovered Green Turtle – a JavaScript library for working with RDFa and most usefully packaged in an extention [sic] for the Chrome browser. Load this into your copy of Chrome and it will sit quietly in the background checking for RDFa (and microdata if you turn on the option) in the pages you are viewing. When it finds one, a green turtle icon appears in the address bar. Clicking on that turtle opens up a new tab to show you a list of the data, in the form of triples, that it identified within the page. That simple way to easily show someone the data embedded in a page, is a great aid to understanding for those new to the concept.”

Mar 20

Mita Williams, "The Origin of the Future is in the Present," New Jack Librarian -

Pull quote: “Maybe it’s not enough for us to just provide access to books. Perhaps libraries should work together and create or our own circuit of events to help maintain and grow a reading and writing culture and connect it to the already thriving participatory culture on the internet. We organize wonderful conferences for each other in the profession. Perhaps we should host conferences for our own communities.”

Matthew Reidsma, "Holistic UX," Matthew Reidsma -

Pull quote: “And any of us that have tried to make sense of a bunch of raw data and use it to make our library services better know that it’s hard to do. We need to take the time to see the connections, the stories, that sit inside the data, and bring that to the forefront. Our patrons don’t experience our library as a set of data points, but rather as a narrative playing out in their own lives. And our coworkers are rarely moved by a decontextualized spreadsheet.”

Eric Phetteplace, "Start-Up Thinking Is Inappropriate for Libraries," PataMetaData -

Pull quote: “It’s unfathomably, eye-rollingly ironic that Mathews starts his white paper with doomsaying about the sustainability of academic libraries and then offers transient organizations as a model for survival. I can’t even.”

Barbara Fister, "Books are for (Re)Use," Inside Higher Ed -

Pull quote: “I have been a bit bemused by the maker space movement in libraries. It’s great but … haven’t libraries always been maker spaces? Aren’t they places that encourage people to make meaning? I think the way we have allowed publishers to lay claim to ownership of the ‘property’ intellectuals create in order to share ideas and advance knowledge and the vain attempts we’ve made to enable access in a manner as close to the Google search experience as possible has turned libraries into consumer spaces. The more we remember that they are places where ideas can be born, the better.”