1. Pull quote: “The much-tweeted news from the conference was that some publishers are realizing that DRM is frustrating their customers and may be counterproductive. You really didn’t have to go to a conference for that insight. We’ve been telling you that for quite a while. The most puzzling thing I’ve encountered in tweets from the conference, though, is the gee-golly enthusiasm for hot new things: discovery is key! Metadata is awesome! And, hey, sharing information about readers would be really swell!”