Pull quote: “For me the disadvantages for this [bento box approach] are in the lack of any overriding relevancy ranking for the material and that it perpetuates the ‘silo’ing’ of content to an extent (Books, Articles, Databases etc) which is driven largely by the underlying silos of systems that we rely on to manage that content. I’ve never been entirely convinced that users understand the distinction about what a ‘database’ might be. But the approach is probably as good as we can get until we get to truly unified resource management and more control over relevancy ranking.”

Pull quote: “For me, the big take-away from the details below is that large majorities of faculty across all disciplines rate Print Books, Electronic Books, and Ejournals as Important or Very Important. The fact that both print and electronic books are important to all faculty is more evidence to me that the easy stereotypes that scientists don’t need print and humanists resist digital are just wrong.”

Pull quote: “I like what my boss says in the American Libraries article about why we innovate: ‘The big idea isn’t innovation for its own sake, but rather, the question that we ask ourselves everyday is: What opportunities and assets do we have that can make scholarship and learning better?’ The focus on leveraging our assets is really key. When we make choices about what ideas to pursue, we look for places where we have unique talents and resources to offer. Rather than shifting away from what we have always done well, we build and expand on our traditional strengths in ways that support new research efforts.”

Pull quote: “To recap, our Library Concierge project is an ambitious initiative designed to promote exceptional public services across the Stanford Libraries, and to empower and equip all staff to provide that service. It refers to both a service perspective and a set of training experiences for all library staff. The training experiences are designed to increase staff familiarity with the full range of resources and services our organization offers, so that they can provide better public service, give more effective referrals, and can take advantage of opportunities to serve as fully informed ambassadors for the Stanford Libraries. Ultimately, our goal is to maximize Stanford scholars’ knowledge of and access to our resources and services; but we know we have to start by providing ways for our own staff to learn about the services offered by their colleagues throughout the organization.”

Pull quote: “My implicit social media policy for Stanford Libraries is to pick smart people to be in charge of the social media, and trust them to use it well, but it seems everyone likes a bit of guidance. Plus, to be honest, I need something to say to the people who I didn’t pick, but who want to tweet for us anyway. Trying to be inclusive, but I want to make sure we have some kind of relatively recognizable ‘Stanford Libraries’ voice.”